Shipping policy

Shipping Policy

At Zintrik, we are committed to delivering your Mouse, Keyboard, and Headphone orders with reliability and transparency. This policy outlines our standard shipping process for all purchases made through our online store.

Shipping Method

We offer a single, standardized shipping option: Standard Shipping. This method is applied to all orders automatically and cannot be changed or upgraded. Standard Shipping is available for all products listed on our website, including Mice, Keyboards, and Headphones.

Shipping Costs

Shipping fees are calculated based on the total weight and dimensions of your order, as well as your delivery address. There are no free shipping promotions or waivers available. The exact shipping cost will be displayed at checkout before you complete your purchase. Please review the total carefully before confirming your order.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. During peak periods or promotional events, processing may take slightly longer. You will receive an email confirmation with tracking details once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Estimated delivery windows are provided during checkout and are based on standard transit schedules. Please note that these are estimates and not guaranteed; delays may occur due to unforeseen circumstances such as weather, customs, or carrier issues.

Order Tracking

Once your order is dispatched, a tracking number will be sent to the email address you provided. You can use this number to monitor your shipment’s progress via the carrier’s website. If you do not receive tracking information within 3 business days of placing your order, please contact us at [email protected].

Delivery Address

Please ensure your shipping address is accurate and complete at the time of purchase. Zintrik is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you need to change your address after placing an order, email [email protected] as soon as possible. We will attempt to update the address if the order has not yet been shipped.

Lost or Damaged Items

If your package is lost in transit or arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund. Proof of damage (e.g., photos) may be required.

International Shipping

Currently, Zintrik ships only within the country or region specified at checkout. International shipping is not available. All orders are subject to local customs regulations, and any duties or taxes are the responsibility of the recipient, where applicable.

Contact Us

For any questions or concerns regarding your shipment, please email us at [email protected]. We aim to respond within 24 hours on business days.